Privacy Policy
Last Updated: January 2025
At Dlyze Fraxo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our investment theory educational resources and services.
We operate under Irish and European Union data protection laws, including the General Data Protection Regulation (GDPR). If you have questions or concerns about how we handle your data, you can reach us at [email protected] or call +353214385571.
Information We Collect
When you use our website or engage with our educational content, we collect several types of information. Some you provide directly, and some we gather automatically through your interactions with our platform.
Information You Provide Directly
This includes data you give us when filling out forms, signing up for newsletters, or contacting us:
- Name and contact details (email address, phone number)
- Mailing address when relevant to service delivery
- Educational background and interests in investment theory
- Communication preferences and feedback you share with us
- Payment information when you purchase educational materials
Information Collected Automatically
Our systems automatically log certain technical data when you visit our site:
- IP address and general location information
- Browser type, device information, and operating system
- Pages viewed and time spent on different sections
- Referral sources and navigation patterns
- Cookie data and similar tracking technologies
Note on Analytics: We use standard web analytics tools to understand how people use our educational resources. This helps us improve content and spot technical issues. The data we collect through these tools is aggregated and doesn't personally identify you in most cases.
How We Use Your Information
We don't collect data just for the sake of it. Here's what we actually do with the information you provide:
Delivering Educational Content
Your information helps us provide the investment theory resources you're interested in. We use it to send course materials, answer your questions, and tailor our content recommendations to your learning goals.
Communication and Support
When you contact us with questions about portfolio theory or market analysis concepts, we need your contact details to respond. We also use your email to send updates about new educational resources if you've opted in.
Platform Improvement
Technical data helps us understand which educational topics resonate most and where people struggle with our content. We analyze usage patterns to refine our explanations of complex investment concepts.
Legal and Administrative Purposes
Sometimes we're required to retain certain records for compliance with Irish tax laws or financial regulations. We also use data to prevent misuse of our platform and protect our intellectual property rights.
Marketing Communications: We'll only send you promotional emails if you've explicitly agreed to receive them. You can withdraw consent at any time by clicking the unsubscribe link in any email or contacting us directly.
Legal Basis for Processing
Under GDPR, we need a lawful reason to process your personal data. Here are the legal bases we rely on:
| Processing Activity | Legal Basis |
|---|---|
| Delivering educational content and services you've requested | Contractual necessity |
| Sending marketing emails about new courses | Your explicit consent |
| Website analytics and platform improvement | Legitimate business interests |
| Compliance with tax and financial regulations | Legal obligation |
| Fraud prevention and security measures | Legitimate interests |
How We Share Your Information
We don't sell your personal data to third parties. However, we do share information with select partners who help us run our educational platform:
Service Providers
We work with companies that provide essential services like email delivery, payment processing, and website hosting. These providers only access the data they need to perform their specific functions and are contractually bound to protect your information.
Analytics Partners
We use third-party analytics services to understand how people engage with our content. These services may collect data about your browsing behavior across multiple websites, though we configure them to respect user privacy as much as possible.
Legal Requirements
In rare cases, we might need to disclose your information to comply with legal obligations, respond to lawful requests from authorities, or protect our legal rights.
International Transfers: Some of our service providers are based outside Ireland and the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses approved by the European Commission.
Your Rights Under GDPR
Irish and EU law gives you significant control over your personal data. Here's what you can do:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within one month of your request.
Correct Inaccurate Information
If any details we hold are wrong or outdated, let us know and we'll fix them promptly.
Request Deletion
You can ask us to delete your personal data in certain circumstances, such as when it's no longer necessary for the purposes we collected it or if you withdraw consent.
Object to Processing
You have the right to object to how we use your data for direct marketing or when we rely on legitimate interests as our legal basis.
Restrict Processing
In some situations, you can ask us to temporarily stop using your information while we resolve a dispute about accuracy or lawfulness of processing.
Data Portability
You can request that we transfer your data directly to another service provider where technically feasible.
How to Exercise Your Rights: Email us at [email protected] with your request. We'll need to verify your identity before processing most requests. If you're not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission.
Data Security and Retention
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
Security Measures
Our security practices include encrypted data transmission, secure server infrastructure, regular security assessments, and restricted access to personal data on a need-to-know basis. That said, no online system is completely secure, and we can't guarantee absolute security.
How Long We Keep Your Data
We retain personal information only as long as necessary for the purposes we collected it. Here are some general retention periods:
- Account information: As long as your account remains active, plus two years
- Course enrollment data: Seven years after completion for our records
- Marketing consent records: Until you withdraw consent, then suppression list maintained
- Financial transaction records: Seven years to comply with Irish tax law
- Website analytics: Aggregated data retained indefinitely; individual visit data for 26 months
When we no longer need your data, we securely delete it or anonymize it so you can't be identified from it.
Cookies and Tracking Technologies
Like most websites, we use cookies and similar technologies. These small text files help our site function properly and give us insights into how people use our platform.
Types of Cookies We Use
Essential Cookies: These are necessary for the website to work. They enable basic functions like page navigation and access to secure areas. The site won't function properly without them.
Analytics Cookies: These help us understand how visitors interact with our content by collecting information anonymously. We use this data to improve our educational resources.
Preference Cookies: These remember your choices (like language settings) to provide a more personalized experience.
Managing Cookies
Most browsers allow you to control cookies through their settings. You can typically choose to block or delete cookies, though this might affect how well the site works. Visit your browser's help section for specific instructions.
Children's Privacy
Our investment theory educational content is designed for adults. We don't knowingly collect personal information from anyone under 16 years of age. If you're a parent or guardian and believe we've inadvertently collected data about a child, please contact us immediately so we can delete it.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if you have an account with us, or by posting a prominent notice on our website.
The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to check back occasionally to stay informed about how we're protecting your information.